Refund policy

We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded but can be replaced only.
• Defective or damaged items will be gladly changed with the same item if available. If not, then only you will be allowed to get a refund and choose another item to be replaced with.
• if the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Once your return is received we will inspect it to check its condition. If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Special and custom made orders such as customized toppers, customized edible prints, wafer tags special orders and all other similar orders cannot be cancelled after customer’s confirmation and payment nor returned or refunded.